The Information Architecture Institute
A conference on designing
complex information spaces of all kinds.
New York City, October 4 and 5, 2007

Sylvia Harris’s slides on Wayfinding at New York Presbyterian Hospital


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Inspired by this presentation by Sylvia Harris, I went out and did some field research at two hospitals in my Charlotte neighborhood.

Carolinas signage

I found that both organizations were doing a fine job of planning the information architecture and experience design of external signage and supporting materials for visitors and patients. Only a few signs reminded me of the New York Presbyterian Hospital before Sylvia’s help.

don't try to bring your cat to the hospital

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